- Social media helps to make employees feel heard and can assist to reduce rivalry between them within the work environment. Also, communication is promoted by using effective tools, allowing the exchange of ideas and solutions to the conflicts.
- It has been found that the interaction with social media helps productivity on the employees, and help to exploit their full potential. If they complement the resources they have and the interactions with social media, they can deliver a better work.
- It's important to consider that the use of the social media also have their cons. For example, care should be taken with the hackers; it's important to protect your private network domains. Also, the information that the employees published must be monitored, avoiding that they publish any confidential information. They should develop clear policies.
The reading that gave me this information was:
http://www.egroupengage.com/blog/the-pros-and-cons-of-social-media-in-the-workplace
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